:root{color-scheme:light dark;--bg: #ffffff;--bg-alt: #f7f7f9;--fg: #0b0f17;--muted: #5b6577;--border: #e5e7eb;--brand: #2563eb;--brand-fg: #ffffff;--bubble-visitor: #f1f5f9;--bubble-operator: #2563eb;--bubble-operator-fg: #ffffff;--bubble-system: transparent;--danger: #dc2626;--ok: #16a34a;--font: system-ui, -apple-system, "Segoe UI", Roboto, "Apple SD Gothic Neo", "Noto Sans KR", sans-serif}@media (prefers-color-scheme: dark){:root{--bg: #0b0f17;--bg-alt: #111726;--fg: #e5e7eb;--muted: #94a3b8;--border: #1f2937;--brand: #3b82f6;--bubble-visitor: #1e293b;--bubble-operator: #3b82f6}}*{box-sizing:border-box}html,body{margin:0;padding:0;height:100%;background:var(--bg);color:var(--fg);font-family:var(--font);-webkit-font-smoothing:antialiased}#app{height:100vh;height:100dvh;display:flex;flex-direction:column}button{font:inherit;cursor:pointer}.login{display:grid;place-items:center;flex:1;padding:24px;overflow-y:auto}.login-card{width:min(440px,100%);background:var(--bg);border:1px solid var(--border);border-radius:14px;padding:28px;box-shadow:0 1px 2px #0000000a,0 12px 32px #0000000f}.login-card h1{margin:0 0 6px;font-size:20px}.login-card p.muted{margin:0 0 20px;color:var(--muted);font-size:13px}.field{display:block;margin-bottom:14px}.field label{display:block;font-size:12px;font-weight:600;color:var(--muted);margin-bottom:6px;text-transform:uppercase;letter-spacing:.04em}.field input{width:100%;padding:10px 12px;border-radius:8px;border:1px solid var(--border);background:var(--bg);color:var(--fg);font-family:inherit;font-size:14px}.field input:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.field-hint{display:block;margin-top:4px;font-size:12px;color:var(--muted)}.btn{display:inline-flex;align-items:center;justify-content:center;padding:10px 16px;border-radius:8px;border:1px solid transparent;font-weight:600;font-size:14px;white-space:nowrap;transition:transform .1s ease}.btn:disabled{opacity:.5;cursor:not-allowed}.btn:hover:not(:disabled){transform:translateY(-1px)}.btn-primary{background:var(--brand);color:var(--brand-fg)}.btn-ghost{background:transparent;color:var(--fg);border-color:var(--border)}.btn-ghost.active,.btn-ghost[aria-current=page]{background:var(--brand);border-color:var(--brand);color:var(--brand-fg)}.btn-danger{background:transparent;color:var(--danger);border-color:var(--border)}.btn-row{display:flex;gap:8px;justify-content:flex-end}.error{background:color-mix(in srgb,var(--danger) 12%,transparent);border:1px solid color-mix(in srgb,var(--danger) 35%,transparent);color:var(--danger);border-radius:8px;padding:8px 12px;font-size:13px;margin-bottom:12px}.shell{display:grid;grid-template-rows:auto auto 1fr;height:100vh;height:100dvh;min-height:0}.admin-route-active .shell{display:block;height:auto;min-height:0}.admin-route-active .metrics-strip,.admin-route-active .cols{display:none}.topbar{display:flex;justify-content:space-between;align-items:center;padding:10px 16px;border-bottom:1px solid var(--border);background:var(--bg)}.topbar .brand{font-weight:700;white-space:nowrap}.topbar .meta{font-size:12px;color:var(--muted);display:flex;gap:12px;align-items:center}.topbar .meta>span{white-space:nowrap}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--ok)}.dot.bad{background:var(--danger)}@media (max-width: 520px){.topbar{padding:10px 12px}.topbar .meta{gap:8px}#session-info{display:none}.topbar .btn{padding:8px 10px}}.metrics-strip{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:1px;border-bottom:1px solid var(--border);background:var(--border)}.metric,.metric-muted{min-width:0;background:var(--bg);padding:10px 16px}.metric{display:flex;align-items:baseline;justify-content:space-between;gap:10px}.metric-label,.metric-muted{color:var(--muted);font-size:12px}.metric strong{color:var(--fg);font-size:16px;white-space:nowrap}.metric.warn strong{color:#b45309}.metric.danger strong{color:var(--danger)}@media (max-width: 860px){.metrics-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.metric{padding:8px 12px}}.settings-drawer{position:fixed;inset:0;z-index:50;display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,460px)}.settings-drawer.hidden{display:none}.admin-route-active .settings-drawer:not(.hidden){position:static;z-index:auto;display:block;flex:1 1 auto;min-height:0}.admin-route-active .settings-backdrop{display:none}.admin-route-active .settings-panel{width:100%;min-width:0;border-left:0;box-shadow:none}.admin-route-active .ops-panel,.admin-route-active .admin-panel{min-width:0}.settings-backdrop{background:#00000047}.settings-panel{min-width:0;height:100%;overflow-y:auto;border-left:1px solid var(--border);background:var(--bg);box-shadow:-18px 0 48px #00000024}.settings-panel-header{position:sticky;top:0;z-index:1;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--border);background:var(--bg)}.settings-eyebrow{color:var(--muted);font-size:12px;font-weight:700;text-transform:uppercase}.settings-panel h2{margin:2px 0 0;font-size:18px}.icon-btn{width:36px;height:36px;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font-size:20px;line-height:1}.settings-body{padding:18px 20px 24px}.settings-form{display:grid;gap:16px}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.settings-form label{display:grid;gap:6px}.settings-form label>span{color:var(--muted);font-size:12px;font-weight:700;text-transform:uppercase}.settings-form input,.settings-form textarea{width:100%;min-width:0;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:13px;padding:10px 12px}.settings-form textarea{resize:vertical;line-height:1.5}.settings-form input:disabled,.settings-form textarea[readonly]{color:var(--muted);background:var(--bg-alt)}.settings-actions{display:flex;justify-content:flex-end;gap:8px}.settings-status,.settings-empty{color:var(--muted);font-size:13px}.ops-panel{min-width:min(840px,100vw)}.ops-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.ops-section{min-width:0;border:1px solid var(--border);border-radius:8px;padding:14px;background:var(--bg)}.ops-section-wide{grid-column:1 / -1}.ops-section-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:12px}.ops-section h3{margin:0;font-size:15px}.ops-section-head span,.ops-note{color:var(--muted);font-size:12px}.ops-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.ops-kpi{min-width:0;border:1px solid var(--border);border-radius:8px;padding:10px;display:grid;gap:4px}.ops-kpi span{color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase}.ops-kpi strong{font-size:14px;overflow-wrap:anywhere}.ops-kpi.ok strong,.ops-list .ok dd{color:var(--ok)}.ops-kpi.warn strong,.ops-list .warn dd{color:#b45309}.ops-kpi.danger strong,.ops-list .danger dd{color:var(--danger)}.ops-list{display:grid;gap:8px;margin:0}.ops-list div{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border);padding-bottom:8px}.ops-list div:last-child{border-bottom:0;padding-bottom:0}.ops-list dt{color:var(--muted);font-size:12px}.ops-list dd{margin:0;font-weight:700;text-align:right}.ops-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.ops-tags span{border:1px solid var(--border);border-radius:999px;color:var(--muted);font-size:11px;padding:4px 8px}.analytics-event-tags span{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.ops-risk-list{display:grid;gap:8px}.ops-risk{border:1px solid var(--border);border-radius:8px;padding:10px}.ops-risk strong{display:block;font-size:12px}.ops-risk span,.ops-risk p,.ops-todo{color:var(--muted);font-size:12px}.ops-risk p{margin:4px 0 0}.ops-risk.down{border-color:color-mix(in srgb,var(--danger) 45%,var(--border))}.ops-risk.degraded{border-color:color-mix(in srgb,#b45309 45%,var(--border))}.coverage-lists{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.coverage-lists>div{border:1px solid var(--border);border-radius:8px;padding:10px}.coverage-lists strong,.coverage-lists span{display:block;font-size:12px}.coverage-lists span{color:var(--muted);margin-top:6px}.widget-monitor-table{min-width:920px}.ops-todo{margin:0;padding-left:18px}.cf-usage-controls{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.cf-usage-controls .active{background:var(--brand);color:var(--brand-fg)}.cf-usage-summary{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:12px}.cf-resource-head{margin-top:14px}.cf-usage-note{border:1px solid var(--border);border-radius:8px;color:var(--muted);font-size:12px;margin-top:12px;padding:10px}.cf-usage-note.danger{border-color:color-mix(in srgb,var(--danger) 45%,var(--border));color:var(--danger)}.cf-usage-note span{display:block;margin-top:4px}.cf-status-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.cf-status-list span{border:1px solid var(--border);border-radius:999px;color:var(--muted);font-size:11px;padding:4px 8px}.cf-surface-scroll{margin-top:12px}.cf-surface-table th,.cf-surface-table td{white-space:nowrap}.activation-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.activation-funnel{display:grid;gap:9px;margin-top:14px}.activation-stage{display:grid;grid-template-columns:150px minmax(0,1fr);gap:12px;align-items:center}.activation-stage>div:first-child{display:flex;justify-content:space-between;gap:8px}.activation-stage strong{font-size:12px}.activation-stage span{color:var(--muted);font-size:12px}.activation-bar{height:8px;overflow:hidden;border-radius:999px;background:var(--bg-alt)}.activation-bar span{display:block;height:100%;border-radius:inherit;background:var(--brand)}.activation-days,.activation-risks{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.activation-days span{border:1px solid var(--border);border-radius:999px;color:var(--muted);font-size:11px;padding:4px 8px}.admin-panel{min-width:min(1100px,100vw)}.admin-stack{display:grid;gap:14px}.admin-scroll{overflow-x:auto}.admin-table{width:100%;min-width:760px;border-collapse:collapse;font-size:12px}.admin-table th,.admin-table td{border-bottom:1px solid var(--border);padding:9px 8px;text-align:left;vertical-align:top}.admin-table th{color:var(--muted);font-size:11px;text-transform:uppercase}.admin-table td strong{display:block;font-size:12px}.admin-table td span{display:block;color:var(--muted);font-size:11px;margin-top:2px;overflow-wrap:anywhere}.admin-row-btn{padding:5px 9px;font-size:12px}.management-detail{scroll-margin-top:16px}.detail-kpis{margin-bottom:14px}.detail-block{border-top:1px solid var(--border);padding-top:12px;margin-top:12px}.detail-block h4{margin:0 0 10px;font-size:13px}.detail-list{display:grid;gap:8px}.detail-list>div{border-bottom:1px solid var(--border);padding-bottom:8px}.detail-list>div:last-child{border-bottom:0;padding-bottom:0}.detail-list strong,.detail-list span{display:block;font-size:12px;overflow-wrap:anywhere}.detail-list span{color:var(--muted);margin-top:2px}.detail-table{min-width:720px}.admin-pill{display:inline-flex;align-items:center;border:1px solid var(--border);border-radius:999px;font-size:11px;font-weight:700;padding:3px 7px;white-space:nowrap}.admin-pill.ok{color:var(--ok)}.admin-pill.warn{color:#b45309}.admin-pill.danger{color:var(--danger)}.contract-note-panel{border-top:1px solid var(--border);margin-top:14px;padding-top:14px}.contract-state-form{display:grid;grid-template-columns:120px 160px minmax(180px,1fr) auto;gap:8px;margin-bottom:8px}.contract-state-form label{min-width:0}.contract-state-form label span{display:block;color:var(--muted);font-size:11px;font-weight:700;margin-bottom:5px;text-transform:uppercase}.contract-state-form input,.contract-state-form select{width:100%;min-width:0;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:13px;padding:9px 10px}.settings-hint{color:var(--muted);font-size:12px;line-height:1.5;margin:2px 0 10px}.contract-note-form{display:grid;grid-template-columns:140px minmax(0,1fr) auto;gap:8px}.contract-note-form select,.contract-note-form textarea{min-width:0;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:13px;padding:9px 10px}.contract-note-form textarea{resize:vertical}.contract-note-list{display:grid;gap:8px;margin-top:12px}.contract-note{border:1px solid var(--border);border-radius:8px;padding:10px}.contract-note>div{display:flex;align-items:center;gap:8px}.contract-note>div>span{color:var(--muted);font-size:12px}.contract-note p{margin:8px 0 0;color:var(--fg);font-size:13px;line-height:1.5;white-space:pre-wrap}.activity-log-controls,.management-controls{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:12px 0}.activity-log-controls label,.management-controls label{min-width:0}.activity-log-controls label span,.management-controls label span{display:block;color:var(--muted);font-size:11px;font-weight:700;margin-bottom:5px;text-transform:uppercase}.activity-log-controls input,.activity-log-controls select,.management-controls input,.management-controls select{width:100%;min-width:0;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:13px;padding:9px 10px}.activity-log-actions,.management-actions{display:flex;align-items:end;gap:8px}.management-route-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 12px}.management-route-tabs .btn{min-width:92px}.management-focused>.management-section{display:none}.management-mode-users>.management-section-users,.management-mode-users>.management-section-detail,.management-mode-workspaces>.management-section-workspaces,.management-mode-workspaces>.management-section-detail,.management-mode-contracts>.management-section-contracts{display:block}.member-role-form{display:flex;align-items:center;gap:6px}.member-role-form select{min-width:96px;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:12px;padding:6px 8px}.workspace-app-settings-list{display:grid;gap:10px}.workspace-app-settings-form{display:grid;grid-template-columns:minmax(180px,1.2fr) minmax(220px,2fr) minmax(180px,1.4fr) auto;gap:8px;align-items:end;border:1px solid var(--border);border-radius:8px;padding:10px}.workspace-app-settings-head{min-width:0}.workspace-app-settings-head strong,.workspace-app-settings-head span{display:block}.workspace-app-settings-head span,.workspace-app-settings-metrics{color:var(--muted);font-size:12px}.workspace-app-settings-head span{overflow-wrap:anywhere}.workspace-app-settings-metrics{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.workspace-app-settings-form label{min-width:0}.workspace-app-settings-form label span{display:block;color:var(--muted);font-size:11px;font-weight:700;margin-bottom:5px;text-transform:uppercase}.workspace-app-settings-form input,.workspace-app-settings-form textarea{width:100%;min-width:0;border:1px solid var(--border);border-radius:8px;background:var(--bg);color:var(--fg);font:inherit;font-size:12px;padding:7px 8px}.workspace-app-settings-form textarea{resize:vertical}@media (max-width: 640px){.settings-drawer{grid-template-columns:1fr}.settings-backdrop{display:none}.settings-panel{border-left:0}.settings-grid,.ops-grid,.ops-kpis,.cf-usage-summary,.activation-kpis,.activation-stage,.contract-state-form,.contract-note-form,.workspace-app-settings-form,.activity-log-controls,.management-controls,.coverage-lists{grid-template-columns:1fr}}.cols{display:grid;grid-template-columns:360px 1fr;overflow:hidden}@media (max-width: 720px){.cols{grid-template-columns:1fr}.cols.has-selected .inbox{display:none}.cols:not(.has-selected) .thread{display:none}}.inbox{border-right:1px solid var(--border);background:var(--bg-alt);overflow-y:auto;display:flex;flex-direction:column}.inbox-header{padding:12px 16px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--bg-alt);z-index:1}.inbox-header h2{margin:0;font-size:14px;font-weight:700}.inbox-actions{display:flex;gap:8px;align-items:center}.filter-tabs{display:inline-flex;border:1px solid var(--border);border-radius:7px;overflow:hidden}.filter-tab{border:0;border-right:1px solid var(--border);background:transparent;color:var(--muted);padding:4px 7px;font-size:11px}.filter-tab:last-child{border-right:0}.filter-tab.active{background:var(--brand);color:var(--brand-fg)}.refresh-btn{background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:6px;padding:4px 8px;font-size:12px}.inbox-list{list-style:none;margin:0;padding:0}.inbox-item{padding:12px 16px;border-bottom:1px solid var(--border);cursor:pointer;display:flex;flex-direction:column;gap:4px}.inbox-item:hover{background:color-mix(in srgb,var(--brand) 6%,transparent)}.inbox-item.active{background:color-mix(in srgb,var(--brand) 12%,transparent)}.inbox-item .row1{display:flex;justify-content:space-between;align-items:baseline;gap:8px}.inbox-item .id{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-item .when{font-size:11px;color:var(--muted);white-space:nowrap}.inbox-item .preview{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chips{display:flex;align-items:center;gap:6px;min-width:0;flex-wrap:wrap}.status-chip{display:inline-block;font-size:10px;font-weight:700;padding:2px 6px;border-radius:999px;text-transform:uppercase;letter-spacing:.04em;background:color-mix(in srgb,var(--ok) 18%,transparent);color:var(--ok)}.contact{display:inline-block;max-width:180px;color:var(--muted);font-size:11px;vertical-align:middle;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.status-chip.resolved{background:color-mix(in srgb,var(--muted) 18%,transparent);color:var(--muted)}.status-chip.needs{background:color-mix(in srgb,#f59e0b 20%,transparent);color:#b45309;text-transform:none;letter-spacing:0}.reminder-chip{color:var(--muted);font-size:11px}.empty{padding:24px;color:var(--muted);font-size:13px;text-align:center}.notifications{margin-top:auto;border-top:1px solid var(--border);background:var(--bg-alt)}.notifications-title{padding:10px 16px 6px;color:var(--muted);font-size:12px;font-weight:700}.notification-empty{padding:0 16px 12px;color:var(--muted);font-size:12px}.notification{padding:8px 16px 10px;border-top:1px solid color-mix(in srgb,var(--border) 70%,transparent)}.notification-row{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.notification-event{font-size:12px;font-weight:700}.notification-status{color:var(--ok);font-size:11px;font-weight:700}.notification.failed .notification-status{color:var(--danger)}.notification.skipped .notification-status{color:var(--muted)}.notification-target,.notification-meta{color:var(--muted);font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread{display:flex;flex-direction:column;overflow:hidden}.thread-header{padding:12px 16px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;gap:8px}.thread-title{display:flex;gap:8px;align-items:center;min-width:0;flex:1}.thread-title>div{min-width:0}.thread-header h2{margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:min(52vw,560px)}.thread-subtitle{margin-top:2px;color:var(--muted);font-size:11px}.thread-header .actions{display:flex;gap:8px;flex-shrink:0}.back-btn{display:none;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:6px;padding:4px 8px;font-size:12px}@media (max-width: 720px){.thread-header{align-items:stretch;flex-direction:column}.thread-header h2{max-width:100%}.thread-header .actions{justify-content:flex-end}.back-btn{display:inline-flex}}.messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px}.msg{max-width:70%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.45;word-wrap:break-word}.msg.visitor{align-self:flex-start;background:var(--bubble-visitor);border-bottom-left-radius:4px}.msg.operator{align-self:flex-end;background:var(--bubble-operator);color:var(--bubble-operator-fg);border-bottom-right-radius:4px}.msg.system{align-self:center;background:var(--bubble-system);color:var(--muted);font-size:12px;border:1px dashed var(--border)}.msg-time{display:block;font-size:10px;margin-top:4px;color:color-mix(in srgb,currentColor 55%,transparent)}.composer{border-top:1px solid var(--border);padding:12px;display:flex;gap:8px;align-items:flex-end}.composer textarea{flex:1;resize:none;min-height:40px;max-height:200px;padding:10px 12px;border-radius:10px;border:1px solid var(--border);background:var(--bg);color:var(--fg);font:inherit;font-size:14px}.composer textarea:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.resolved-note{border-top:1px solid var(--border);padding:12px 16px;color:var(--muted);font-size:13px;background:var(--bg)}.thread-placeholder{display:grid;place-items:center;height:100%;color:var(--muted);font-size:14px;text-align:center;padding:24px}.org-groups{display:flex;flex-direction:column;gap:16px;margin-top:16px}.org-group{border:1px solid var(--border);border-radius:10px;overflow:hidden}.org-header{padding:8px 14px;background:var(--bg-alt);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);border-bottom:1px solid var(--border)}.app-list{list-style:none;margin:0;padding:0}.app-item{padding:12px 14px;cursor:pointer;border-bottom:1px solid var(--border);display:flex;flex-direction:column;gap:2px}.app-item:last-child{border-bottom:0}.app-item:hover{background:color-mix(in srgb,var(--brand) 8%,transparent)}.app-item .app-name{font-weight:600;font-size:14px}.app-item .app-id{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;color:var(--muted)}
